Frequently Asked Questions

Everything you need to know about your game-day gear.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.

What is your return policy for jerseys?

We offer a 30-day return policy for all unworn jerseys with original tags attached. Custom-printed jerseys are final sale unless there is a manufacturing defect.

Are your products officially licensed?

Yes, HawksShop only sells 100% authentic, officially licensed merchandise from major sports leagues and reputable athletic brands.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I know which size to order?

Each product page includes a detailed size chart. We recommend measuring a similar garment you own to ensure the perfect fit for your sports gear.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.